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(513) 667-5537

Water Damage Restoration

24-Hour Water Removal & Cleanup.
Serving Cincinnati OH, Northern Kentucky and More!
Get Help Now Call Now! 513-667-5537

Cincinnati & NKY Trusted Water Restoration Company

From Water, Fire, and Mold - We can handle it all.

If your home or business has been the victim of a flood, an unexpected broken pipe or if you have discovered mold growing on the property, then our team of service professionals are your number one choice for getting your home or business back to its pre-loss condition with our water cleanup services.

Reviews Speak for Themselves:

Holdon Lingrell
Holdon Lingrell
Kevin responded to a flood at our commercial location after a sprinkler system had burst and flooded the whole warehouse. Kevin was quick to explain what drying methods needed to take place and had the area cleaned up quickly! Give them a call if you are in need!
Warren Sizemore
Warren Sizemore
We came home on a Sunday afternoon to our mudroom sink overflowing onto the floor (it had been running for about 7 hours while we were gone for the day). The water was throughout the first floor isolated to one side of the house but it was much worse in the newly finished basement. The water travelled from one end of the house to the other and was raining out of about 40 can lights throughout our finished basement covering almost all of the finished basement floor. We decided to call Thompson Restoration and we are so glad that we did. They arrived at the house within about 2 hrs of the call (we are located 45-60 mins from them) and immediately began to remove all of the standing water then removing all of the damaged drywall, flooring and baseboards/trim work.after tearing out all of the damaged flooring, they immediately began to setup all of their industrial fans and dehumidifiers to begin the drying process to save as much of the drywall as possible without having to remove more material than was required. At the exact time that their equipment was setup and ready to roll, a storm rolled through our area knocking out the power. Just when we thought our day couldn’t get worse, they were able to start the process by getting generators running and began drying out the water. On top of that, they provided window units to help control the temperature in the house and help us be as comfortable as possible while being without electric for about 4-5hrs. They worked diligently into the morning hours (1am-2am). During the several days of the drying process they returned multiple times to check readings, move more fans to problem spots, and ensure the drying process was working and heading in the correct direction. They put down material over the subfloor so we didn’t have to worry about walking throughout the house and getting splinters. They thought of everything and went above and beyond to make sure that this terrible situation went as good as it possibly could have gone. The whole crew was spectacular. They had open lines of communication throughout the process and explained everything to us each step of the way. Their knowledge of water damage and everything that it entails was incredibly impressive. They were able to refer contractors for the future repairs that had to be done and they were super helpful in providing information that was helpful in dealing with our insurance company throughout this whole process. I have no doubt that their responsiveness, hard work, and expertise saved us from much more damage and material tear out, saving us a lot of time on more repairs. I cannot say enough good things about Thompson Restoration and would highly recommend them for anyone that has a similar problem. True professionals and absolutely a 5 star company. Thank you Thompson Restoration!!!
B Keegan
B Keegan
It really seems like Kevin found his purpose in life. We had major water damage on all three floors due to a leak in the master bath. Kevin is very passionate about his work and seems to care more about our house than myself. Although you never want to need these guys, we are lucky to have found him.
Josh Burriss
Josh Burriss
Kevin showed up quick and was a true professional throughout the whole process. He made a difficult time a lot easier with his recommendations and responsiveness. Cannot recommend enough. Excellent work!
cheryl winans
cheryl winans
Great team , very professional , fast and easy communication !! Would highly recommend
Susan Garrett
Susan Garrett
Kevin and his crew did an exceptional job. This flood happened on a Sunday afternoon. He came very quickly. He and his crew were here until 11pm. Very patient, answered all my questions and concerns . They came everyday to check on things until the job was done. I highly recommend this company.
Cara Cahill
Cara Cahill
Thompson Restoration has been amazing for us! Always prompt, courteous, and extremely knowledgeable and helpful. We have used them twice now for water removal.
Corey Leach
Corey Leach
Kevin and his crew are extremely helpful and detail oriented. They explained what needed to be done and walked through every step of the process leaving no doubt in their work. I recommend them to everyone in the Northern Kentucky area!
Linda Patterson
Linda Patterson
My hot water heater busted and leaked water into about four feet of the finished portion of our basement and onto the carpet. I called Thompson to get an estimate to remove the water on the carpet and dry it out. The guy I talked to (I don't remember his name) said for a job that small, I could take care of it myself and save a lot of money. He was so helpful and told me exactly what to do. I am so grateful for his honesty and information! If I ever do have a job that is beyond my capabilities, I will definitely call Thompson!

Experiencing Water Damage? What should I do first?

Experience Hassle-Free Water Damage Claims with Thompson Restoration

If you discover a water loss in your home or business, the first thing to do is to call a water restoration company. It is important to do this before contacting your insurance company because if a claim does not need to be filed there is no need to alert them of something that does not need their attention.

While waiting for the water restoration company to arrive after turning off the source of the loss, if possible, the next step would be to take photos of everything before anything is moved.

This is only recommended if the affected area of the water loss is safe to be in and clear of any electrical or environmental hazards. Once on site, our water restoration team will guide you through the next steps in restoring your home as quickly as possible.

Get Water Damage Help Now
  • 60 Min Response Time
  • State-Of-The-Art Drying Systems
  • Client-Driven Approach
  • Direct Insurance Billing
  • Bonded and Insured
  • 100% Customer Satisfaction
  • Safe EPA Approved Solutions
dry out hardwood floors

Innovative Dry-In-Place Water Damage Restoration

At Thompson Restoration, we understand that dealing with water damage can be a stressful and overwhelming experience. That’s why we offer “no tear out or demo” dry in place services, which can save you time and money while still effectively restoring your property to its pre-loss condition.

Our team of experienced technicians use state-of-the-art equipment and techniques to dry out the affected areas without the need for demolition or removal of drywall, flooring, or other materials. This allows us to quickly and efficiently dry out the affected areas, prevent the growth of mold and mildew, and restore your property to its pre-loss condition.

This approach is not only less invasive, but also it could be more cost-effective, as it eliminates the need for costly demolition and rebuilding. We work closely with insurance companies to ensure that your claim is handled in a timely and efficient manner, and we are available 24/7 to respond to your emergency needs.

Water Damage Restoration
water damage

Available 24/7, DAY OR NIGHT - At your Door in 60 Minutes or Less.

Call Thompson Restoration today! If you have experienced water damage from a flood or frozen pipe, or have discovered mold growing in your home or business, you know how essential it is to act quickly to take care of these matters! Thompson Restoration is your best choice to help restore your home or building to pre-loss condition with our water cleanup services!

Thompson Restoration is an IICRC certified water restoration company that is locally owned and operated in Cincinnati, Ohio. We are available 24/7, DAY OR NIGHT, to handle all of your water restoration needs! Our company is fully licensed and insured and our professional grade equipment is top tier in the industry to meet all of your needs!

At Thompson Restoration we want to work FAST to restore your property. The sooner we can restore your property, the less disturbance for your home or office!

Get Help Now
513-667-5537
24/7 Response
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